BPO/Call Center Services

Keeping pace with the speed of business means that executives never have enough time. While most choose to focus on strategic areas, ASsK BPO/Call Centre provide benefits to your business in many ways like:

Details of our inbound/outbound call centre

ASsK Strengths

ASsK Infrastructure

Your Benefits


High quality output


Cost competitiveness,


Abundance of intellectual capital


Effective turn-around-time


Efficient co-ordination and support


Updated knowledge


Highly Confidential




A web enabled High End CRM


Multimedia / SMS / Email enabled


24x7x365 Operations


Quality Management Systems in place


Multilingual Call Executives


Inbuilt Quality and Training in service delivery process


Fully automated call centre


Pan India Toll Free number


Recording facility


TAT is implemented and followed through


Process & Call flow is set


Customer queries are handled professionally


No drop of calls


Customer grievances are addressed with empathy


Excellent Data Management (for future retrievals)


Strong motivated team players


Reduced Attrition Level among call executives



Our current Operations
• Pre-Sales Enquiry Handling
• Post Sales Enquiry Handling
• Handling SMS Enquiries
• Post Sales & General Customer Grievances
• Improve the TAT of responses
• Customer Retention

Our Valuable Process
• Strategic analysis of the existing call centre operations
• Will record all the observations and report Process & Call Flow)
• Highlight the area of improvisation
• Will suggest the requirement of new technology where ever required
• Implement new technical processes
• Training where ever & whenever required (script)
• Monitoring the entire operations (Ensuring no deviations in the process)
• Implementing the reporting strategy as per clients requisites
• Team building
• Recruitment
• Design an action plan for achieving targets
• Daily interaction with the team and addressing grievances